Part 8Appeals and super-complaints

Chapter 1 – Appeals

• Section 167Appeals against OFCOM decisions relating to the register under section 95

  (1) This section applies to the following decisions of OFCOM— (a) a decision to include a regulated user-to-user service in the part of the register referred to in…

• Section 168Appeals against OFCOM notices

  (1) An appeal to the Upper Tribunal against OFCOM’s decision to give to a person— (a) a notice under section 121(1) (notices to deal with terrorism content and…

Chapter 2 – Super-complaints

• Section 169Power to make super-complaints

  (1) An eligible entity may make a complaint to OFCOM that any feature of one or more regulated services, or any conduct of one or more providers of…

• Section 170Procedure for super-complaints

  (1) The Secretary of State must make regulations containing provision about procedural matters relating to complaints under section 169 . (2) Such regulations may, in particular, include provision…

• Section 171OFCOM’s guidance about super-complaints

  (1) OFCOM must produce guidance about complaints under section 169 , which must include guidance about— (a) the criteria specified in regulations under section 169(3) , (b) procedural…